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Terms & Conditions

Terms & Conditions

General

These terms and conditions will apply to all transactions placed online or by Transition Cycles Ltd. Please read carefully before placing any order. All contracts shall be governed by and construed in accordance with English Law and any dispute between us will be resolved exclusively in the courts of England and Wales. Nothing in these terms and conditions will be deemed to affect your statutory rights.

By using this site you are agreeing to these terms and conditions.

Orders

We only accept PayPal

The web price includes VAT at 20%. To calculate the tax free value of the goods divide the price shown by 1.2.

Delivery

All bicycles are delivered fully assembled and ready to ride, free of charge within a 10 mile radius.

Orders under £20.00 are charged at £4.00

Orders between £20.00 to £49.99 are charged at £6.00

Orders between £50.00 to £299.99 are free of charge

Orders between £300 to £999.99 are charged at £20

Orders on or over £1000 are free of charge

Large items such as frames, bike cases, home trainers, wheels & work stands are charged at £15.00 delivery regardless of basket total.

Returns and exchanges

Returns: If an order(s) is(are) broken or spoiled when it is delivered, then you should notify us as soon as possible or in any case within 7 days of delivery, otherwise the returns policy becomes invalid. You will have the option of returning the whole order or just the affected items. You can notify us by email on admin@transitioncycles.co.uk or by post by writing to Transition Cycles Ltd, 44B Castle road, Bedford, Bedfordshire. MK40 3PJ. All refunds under this returns policy will be paid within 30 days of you notifying us, as long as the good have been returned by then. The cost of returning the item is down to you. Any items being returned must be in their original packaging to prevent any further damage.

Cancellations: You can cancel an order at any time up to 7 days from the date of delivery as long as the items remain unopened and intact by contacting us via email on admin@transitioncycles.co.uk or by post by writing to Transition Cycles Ltd, 44B Castle road, Bedford, Bedfordshire. MK40 3PJ. You will have responsibility for looking after the items until it arrives back with us, we will reimburse the price of the items within 30 days from the date of which you inform us that wish to cancel the order, as long as the good have been returned by then. The cost of returning the item is down to you.

Products, prices and content

Whilst every effort is made to ensure the pictures and colours depicted on the site match as closely as possible those of the actual product due to technical limitations, some colours may vary.

All prices are shown in pound sterling (£) and are inclusive of UK VAT at the current rate unless clearly stated.

Prices, product descriptions and specifications are checked to the best of our ability, and whilst every effort has been made to make them accurate, no responsibility will be accepted for errors and omissions.

Any information displayed on our web site(s) or other printed matter by the company is not regarded to be authoritative or certified as the best practice and is only considered to be useful supplementary advice to other certified codes of practice. All information on our web site is updated regularly.

We reserve the right to alter our prices and specifications without notice.

Ownership of goods

All items supplied to the customer remain the property of Transition Cycles Ltd until final payment of all sums owing in respect of those goods has been received in full by us.

Comments and complaints

If you wish to comment or complain about any aspect of your dealings with us please write to Transition Cycles Ltd, 44B Castle Road, Bedford, Bedfordshire. MK40 3PJ. 01234 351154 and transitioncycle@live.co.uk we will reply within five working days of receipt.

Privacy policy

We can appreciate the frustration of unsolicited mail, so under no circumstances will we pass on any of our valued clients details with out their permission. However, where we feel that we have a genuine offer or a piece of news, we will let our customers know. If you do not require this information then please send an email to admin@transitioncycles.co.uk with unsubscribe in the message heading.

In addition to the Information that you supply to us, information and data may be automatically collected through the use of cookies. Cookies are small files stored within your web browser from our website. Cookies do not collect personal information about you nor do they allow us to access your computer in any way. All information is collected lawfully and in accordance with the Data Protection Act 1998 .

We use tracking cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and no personally identifiable information is stored.

You can choose to accept or decline cookies. All web browsers automatically accept Cookies, you can modify your browser security settings to block Cookies although you should be warned that changing Cookie settings can adversely effect the performance of our website.

Links to other websites

Our website may contain links to other websites or services. You should note that we are in no way responsible for the content or privacy policies these websites / services may have in place and advise that you use caution and refer to these websites own Privacy statements and terms.

Security

We would like you to be confident about ordering online, we use secure socket layer (SSL) technology to ensure that your details are safe and information you provide is fully encrypted so that it cannot be read by third parties. Your browser will confirm that you are shopping in a secure environment by showing a locked padlock icon or an image of a key in the bar at the base of your screen.

Salary Sacrifice Schemes

All salary sacrifice schemes can only be arranged instore and only with the person whos name is on the scheme. Due to the nature of the commission rates between salary sacrifice schemes and Transition Cycles Ltd we can not offer sale bikes at a discounted rates.

Copyright ©

The contents of this site and other publications from Transition Cycles Ltd are owned or licensed to Transition Cycles Ltd or are used with permission by the owner, Reproduction strictly by permission only.

Instore Offers

Unless indicated otherwise Instore Offers cannot be used in conjunction with any other offer, discount or voucher.

Redemption of the offer is subject to the ultimate discretion of the shop manager. 

Instore offers do not qualify for free postage. There will be an addition postage charge which is dependant on the size and weight of the item/s purchased. Please call or email to confirm how much the postage will be.